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Every Hunter Douglas product we sell comes with the Hunter Douglas Lifetime Limited Warranty. If something goes wrong, call us first; we look after the claim for you.
Mechanisms, components, brackets and fabric
Operating cords
Hunter Douglas motorization
We handle the claim for you
Lifetime coverage lasts as long as the original buyer owns the product. Operating cords are covered for 7 years and Hunter Douglas motorization for 5 years, from the date of purchase.
Hunter Douglas backs its products for as long as you own them. We are here to help with the claim, the parts and the repair.
01
Contact Us FirstBought from Blind Magic? Call your showroom. We check the product and handle the claim with Hunter Douglas for you.
02
Not the Original Owner?We may still be able to get repair parts and instructions. There will be costs for the repair.
03
Hunter Douglas SupportHunter Douglas Canada answers at (800) 789-0331, 9 am to 8 pm Eastern time, for technical support and parts.
The limits that come with the Hunter Douglas Lifetime Limited Warranty. Your provincial or territorial law may give you more rights.
Note: You may have different or additional rights under provincial or territorial law.
Except where provincial or territorial law requires otherwise, Hunter Douglas Canada Limited Partnership and its affiliates:
The limitations of liability in this Lifetime Limited Warranty shall apply regardless of whether Hunter Douglas Canada Limited Partnership or its affiliates have breached a warranty or condition of sale, have been negligent in any way, or have committed any other wrong, whatsoever, except as a result of gross negligence or gross recklessness.
Different warranty periods and terms apply for commercial products and applications.
© 2021 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas.
Bought from Blind Magic? Call your showroom. We check the product and handle the claim with Hunter Douglas for you.
Uses your location once. Never saved or sent.
We'll reach out within one business day.